Services

Search ALL Debtor Listings. When you get a phone call from a perspective new customer, do you know if they can pay their bills? Can you trust all of your current customers to pay their account? How long after they cant pay other suppliers do you find out they cant pay you either?

By becoming a full member of ACCI you can search the ACCI database in seconds to assess if this new or current customer might be a CREDIT RISK.

For every customer you deliver to there are at least another 19 food suppliers servicing the very same customer. With our database you can obtain debt information on these customers from other food suppliers. That's very powerful information to have. You can make informed supply decisions in seconds by using our web based search facility. Our database is made up of data provided by food service suppliers just like you. You can even recover old debts by finding long lost (skipped) customers that you have lost contact with overtime.

Add your Debtors. Whenever you offer a customer payment terms other than cash you are giving them credit. This credit comes from your cash flow. Every time you have a customer who stops ordering or is constantly a very slow payer (out of terms) you are at risk of losing your money.

You can add these customers to the ACCI database in only minuets by using our debtor entry wizard. Simply log in to the ACCI web site and follow the links.

To encourage your customers to pay on time you can display the ACCI logo on your invoices and statements. Letting your customers know you are a member of ACCI may protect your money.

Edit Your Debtors. It is vital that all members update their debtor information in a timely fashion.

Whenever you receive a payment from a listed debtor (whether part or in full) you must advise the other members. If any other information about your debtor listings change it's time to edit.

Log into the ACCI web site and follow the links to edit quickly and easily. Our edit wizard takes you through the steps in no time.

Your "Watch" List. It's difficult to find enough time to look at everything you need to in business. Before you know it some customers can run up a huge bill and clear off leaving you out of pocket. With your ACCI "Watch List" we will monitor up to 20 customers of your choice. As soon as another ACCI member adds a listing to one of your watched customers on the database we will notify you via email. This early warning system can save you from financial loss. The Watch List gives your greater control to take immediate action by stopping supply or chasing your money faster.

Credit Control Toolbox. Today's credit manager has never been under more pressure. Weather you have a department of staff or you're a small business looking after credit and debtors you need as much help as you can get. ACCI has developed a credit control "toolbox" for members use. It contains some of the vital components to keep your business as safe as possible.

We have developed useful forms free to members such as:

  • Credit Application (a definite legal must for use with all your customers)
  • Acceptance of Credit Application
  • Rejection of Credit Application
  • Payment Overdue letter 1 (soft approach)
  • Payment Overdue letter 2 (harder approach warning of pending legal proceedings)
  • Payment Overdue letter 3 (final letter giving 7 days before legal action)
  • Basic Debtor Rules to help you set up procedures for credit control.

Links to external Debt Recovery Specialist for you to take firm action against retailers that owe you money. These specialists debt collectors have proven to be very effective in the recovery of delinquent accounts. For a very small fee (discounts for ACCI Members) they will recover your bad debts and be a strong part of your credit control team.



Whether you need a debt collection service and/or legal representation or whether you need a full account receivables solution ARL can tailor a service to suit your needs. With offices nationally we can service your accounts Australia wide.

By utilising the services of ARL you can expect:

  • An improved cash flow
  • A quality personalised service
  • More time for you to spend on other important areas of your business
  • Your costs of collection kept to a minimum
  • Access to our in-house solicitor's

For further information on our services please contact Nikki Dennis on 03 9320 0100 or visit our website at www.arlcollect.com.au

Special Offer for ACCI Customers!!!

All members of ACCI are entitled to a 10% discount on our commission rates and won't be charged an annual subscription. To register for this special offer make sure that you mention ACCI when you call.


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